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Operations Specialist

AppDirect

AppDirect

Operations
El Salvador
Posted on Wednesday, July 3, 2024

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a proactive individual with experience in data management and automation. You thrive in dynamic environments and have a knack for creative problem-solving. You are detail-oriented, can self-manage priorities, and communicate effectively within a team. Your technical skills in Google Sheets/Excel, automation tools, and project management software make you an asset in operational roles.

What you’ll do and how you’ll have an impact

  • Update and Manage Listings: You will be in charge of updating a variety of spreadsheets and listings on our platform, ensuring accuracy and quality.
  • Administrative Panel Management: Work predominantly in our administrative panel and Google Sheets to maintain and organize data.
  • Customer Support: Perform miscellaneous operational tasks to support customers on our platform, contributing to a smooth user experience.
  • Automation and Efficiency: Utilize Google Apps Scripts, Microsoft PowerBI, and AI tools like ChatGPT 4.0 and Copilot to automate repetitive tasks.
  • Team Collaboration: Communicate effectively with team members using project management tools like ClickUp, ensuring timely updates and task completion.
  • Onboarding and Configuration: Assist with onboarding logistics, bulk uploads, white-labeling, and setting up authentication methods.
  • Vendor Management: Manage listings and deals, facilitate perk auto-adds, and support operations personnel in managing tasks and priorities.

What we’re looking for

  • Technical Skills: Proficient in Google Sheets/Excel, Google Slides, and experienced with automation tools (Google Apps Scripts, Microsoft PowerBI, AI tools).
  • Project Management: Ability to self-manage priorities, communicate effectively, and use project management tools like ClickUp.
  • Problem-Solving: Creative execution of tasks and projects related to data sourcing, entry, and consolidation.
  • Operational Support: Experience with onboarding logistics, bulk uploading, and configuring platforms for enterprise updates.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice