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Help Scout
Help Scout
helpscout.com

Locations

Boston, MA, USA · Cambridge, MA, USA · United States · Cambridge, MA, USA · Massachusetts, USA

industry

Administrative Services · Information Technology · Professional Services · Software

Size

201-1000 employees

Stage

Series B

founded in

2011

Help Scout makes customer support tools that keep customers happy as you grow. Developer of a web-based customer service platform designed to facilitate the management of customer support. The company's platform lets agents see every conversation that's ever taken place with the customer along with a public profile of that customer compiled from data on social networks, enabling small businesses to understand and interact better with their customers through online classes, guides and helpful essays.

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