Locations
United States · Massachusetts, USA · Cambridge, MA, USA · Cambridge, MA, USA · Boston, MA, USA
industry
Administrative Services · Information Technology · Professional Services · Software
Size
201-1000 employees
Stage
Series B
founded in
2011
Help Scout makes customer support tools that keep customers happy as you grow. Developer of a web-based customer service platform designed to facilitate the management of customer support. The company's platform lets agents see every conversation that's ever taken place with the customer along with a public profile of that customer compiled from data on social networks, enabling small businesses to understand and interact better with their customers through online classes, guides and helpful essays.
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