JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

About the Team:

JumpCloud is seeking a highly organized, proactive, and detail-oriented Administrative Assistant to provide critical support to our leadership and teams. This role will be pivotal in managing complex schedules, ensuring seamless calendar organization across multiple time zones, and executing high-quality event and meeting logistics. The ideal candidate thrives in a fast-paced environment, possesses exceptional communication skills, and is adept at using technology to enhance efficiency. This person will serve as a professional and courteous first point of contact, screening and directing communications as appropriate.

The successful candidate will have excellent time management and prioritization skills, as well as the ability to anticipate needs and operate with the appropriate levels of discretion.

Primary responsibilities:

Travel Coordination: Book and manage domestic and international travel arrangements, including flights, accommodations, and ground transportation, in compliance with company policies.
Expense Management: Expense reporting, including tracking, timely submission and reconciliation of expense reports.
Calendar & scheduling management with dynamic and intricate calendars for executive or senior-level staff, coordinating meetings, appointments, and travel across multiple time zones (e.g., IST, MST, PST, EST).
Prioritization: Proactively review, prioritize, and manage scheduling conflicts, ensuring critical meetings and objectives are consistently met.
Meeting Preparation, including coordinating the scheduling of recurring, one-off, and cross-functional team meetings, ensuring all necessary attendees are invited, coordinating with vendors and supporting meeting logistics (set up/tear down - e.g., rooms, video conferencing links, materials) are prepared in advance.
Event Management: Plan and execute internal employee events, team gatherings, and office morale activities, handling all logistical details from initial concept to budget tracking and execution.
Confidentiality: Handle highly sensitive information related to People/HR, Finance, and Legal with the utmost discretion and professionalism.

Required Qualifications

1-3 years of experience in an Administrative Assistant, Executive Assistant, or similar support role, preferably within a fast-growing, international technology company.
Expertise with Google Workspace (G-Suite), particularly Google Calendar for complex, multi-time zone scheduling. Proficiency with video conferencing platforms (e.g., Zoom, Google Meet).
Exceptional organizational and time management skills with an acute attention to detail and a high degree of accuracy.
Excellent written and verbal communication skills in English, with the ability to interact professionally with all levels of global staff and external partners/customers.
JumpCloud is a global company with team members in 15+ countries. This role may require flexible working hours when necessary for meetings or events.
It may periodically require travel for on-site attendance at meetings or to support events (within India)

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Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

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