JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.

About the Role:

JumpCloud is looking for an experienced Senior Software Engineer (L4) to join our growing Security Engineering organization.

As the identity landscape evolves, we are expanding our capabilities in Identity Threat Detection & Response (ITDR). You will be a key technical leader in building the next generation of our active defense platform—ingesting high-volume risk signals, analyzing threats in real-time, and automating the response to stop attacks. This role sits at the intersection of Distributed Systems, Data Engineering, and Cybersecurity. You will bridge the gap between "Raw Data" and "Actionable Intelligence," building the infrastructure that powers our future Machine Learning models and empowers SOC analysts to hunt threats.

What you’ll be doing:

Technical Leadership & Architecture: Lead the high-level architecture and low-level design of new Go microservices. You will break down complex requirements, mentor other engineers, and collaborate with senior technical leaders to manage technical debt and feature detailing.
Build the Decision Engine: Architect the services that consume data from our risk engine (Kafka) and determine the appropriate system response in milliseconds. You will build modular components that can be shared internally.
"Think Like a SOC Analyst": You will design API responses and data structures that provide deep context (scores, lineage, threat details) so IT Admins can investigate incidents without guessing.
Prepare the Runway for ML: Utilise Machine learning concepts to harness the inhouse data to build solutions for IT Admins.
Operational Excellence: Own your services in production. You will define SLIs/SLOs, manage database performance (Postgres/Redis), ensure high availability, and perform upgrades to keep up with modern security best practices.
Strategy & Collaboration: Partner with the Platform Engineering team to define data contracts. You will help shape the future of our Identity Management services roadmap by participating in planning conversations with Product Managers.

We’re looking for:

8+ years of backend software development experience.
Expert Proficiency in Go (Golang): You understand concurrency patterns, memory management, and how to build services that scale.
Event-Driven Architecture: Proven experience building systems that consume and produce messages via Kafka, Kinesis, or SQS.
Stream Processing: Experience with Apache Flink or Spark Streaming.
Database Fluency: Experience modeling data in both Relational (Postgres) and NoSQL (Redis/DynamoDB) stores.
Cloud Native: Deep experience with AWS services (Lambda, ECS/EKS) and Infrastructure-as-Code (Terraform).
ML Infrastructure Interest: You don't need to be a Data Scientist, but you have a working interest in MLOps or Model Serving. You are excited about building the "pipes" that put ML models into production.

Bonus Points:

SOC / SIEM Empathy: Experience building tools for Security Operations Centers. You understand concepts like "False Positive Fatigue," "Triage," and "Incident Context.
Security & Identity: Exposure to authentication standards (OAuth, OIDC, SAML) or experience building logic for Fraud/Risk engines.
Integrations: Experience integrating with third-party threat feeds (e.g., GeoIP, IP Reputation).

Critical Subtasks:

Lead the high-level architecture and low-level design of new Go (Golang) microservices.

Guide and mentor junior engineers, breaking down complex projects into executable tasks while managing technical debt.

Build event-driven architectures and stream processing pipelines using Kafka, Kinesis, Flink, or Spark Streaming.

Model complex data in both Relational (Postgres) and NoSQL (Redis/DynamoDB) stores.

Manage and deploy cloud infrastructure using AWS services (Lambda, ECS/EKS) and Terraform.

Adapt technical focus smoothly when pulled into other critical high-impact projects as the engineering roadmap requires.

#LI-PD1

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

#LI-Remote #BI-Remote

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