All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.
Overview

This role is tailored for a Staff Product Manager to spearhead the evolution of JumpCloud's Single Sign-On (SSO) and Identity Integrations into a next-generation identity platform. You will lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem, while simultaneously maturing our automated provisioning landscape through deep SCIM and protocol-level innovation.

Job Summary

As the Staff Product Manager for SSO & Next-Gen Identity, you will own the combined strategy for SSO/JumpCloud GO, our flagship phishing-resistant, passwordless login solution, and our comprehensive Integration Catalog. Your mission is to eliminate "password fatigue" via device-native biometrics (Apple Touch ID, Windows Hello) while simultaneously pioneering the governance of Agentic AI—treating autonomous AI agents as first-class digital identities within our directory. Crucially, you will serve as the strategic architect for our SCIM and SSO integrations—building an enabler framework that ensures JumpCloud is the official, preferred IdP for all service provider applications.

Key Responsibilities

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  Passwordless Innovation: Scale JumpCloud Go™ to provide seamless, hardware-protected access to all web resources, integrating deeply with TPMs and Secure Enclaves.

  
  


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  Agentic AI & Automated Provisioning: Define how organizations "onboard" and govern AI agents and human users alike. You will weave SCIM (System for Cross-domain Identity Management) into the core identity strategy, treating automated provisioning as a first-class requirement for both client and server integrations.

  
  


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  Strategic Integration Leadership: You will identify new integration opportunities and establish deep, official partnerships with Service Providers to ensure robust, standard-compliant (SAML/OIDC/SCIM) connectivity. You will build the frameworks to ensure every autonomous agent has a verifiable identity, clear access boundaries, and full auditability

  
  


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  Intelligent IT Operations: Partner with engineering to enhance our AI Admin Assistant and AI-driven search, enabling IT admins to manage complex SSO, MFA, and SCIM provisioning policies through natural language and automated workflows.

  
  


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  Standardization Leadership: Represent JumpCloud in global forums like the OpenID Foundation to shape the standards for AI agent authentication, interoperability, and the future of identity provisioning protocols.

  
  


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  Visionary Roadmap Ownership: Develop and maintain the short and long-term vision for SSO and Identity Integrations. Stay abreast of industry shifts to ensure our catalog and capabilities remains the most robust, competitive, and accurate in the IAM market.

  
  


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  Enabling Cross-Functional Excellence: Act as the technical SME for SSO and SCIM across the organization. Instead of direct troubleshooting, you will create the documentation, tools, and frameworks that enable Product Marketing, Sales, and Support to successfully manage the go-to-market and lifecycle of our integrations.

  
  

How it Integrates with the JumpCloud Stack

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  Core Directory & SaaS Foundation: Your work sits at the heart of the JumpCloud platform. By managing SSO and SCIM, you are building the connective tissue between our core directory and the global SaaS ecosystem, ensuring that identity remains the primary perimeter for every application an organization consumes.

  
  


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  Unified Endpoint Management (UEM): Your passwordless strategy will tie cloud identities directly to local device accounts on macOS, Windows, and Linux for a true "power-on to productivity" experience.

  
  


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  Identity Governance (IGA): You will use AI to reveal "Shadow AI" usage, bringing hidden machine identities under centralized governance and compliance reporting.

  
  


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  Security & Compliance: By replacing passwords with biometrics, you will help our MSP partners reduce help desk costs and improve security postures for over 200,000 organizations

  
  

Required Qualifications

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  Experience: 6+ years in Product Management, with specific expertise in FIDO , WebAuthn, SAML, OIDC, and SCIM (from both a client and server perspective).

  
  


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  AI Fluency: An understanding of the identity requirements for LLMs and autonomous agents; ability to manage probabilistic AI systems alongside deterministic security protocols.

  
  


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  Technical Depth & Vision: Ability to understand identity solutions at a deep, protocol level while maintaining a "ruthless prioritization" mindset at the macro level.

  
  


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  Visionary & Collaborative Leadership: Proven track record of navigating complex technical landscapes and translating them into frictionless user experiences and cross-functional wins.

  
  


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  Remote-First Mindset: Comfort leading cross-functional, global teams in a transparent, highly collaborative environment.

  
  

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

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