Manager, Commissions - India
India · Bengaluru, Karnataka, India · Remote
About JumpCloud®
JumpCloud is Intelligent, Secure IT.
About the role:
What you’ll be doing:
Lead strategic conversations with sales and executive teams to design and distribute optimized commission plans that are aligned with company strategy.
Calculate and execute monthly and quarterly commission payouts with absolute accuracy, resolving exceptions and deal attribution questions.
Coordinate commission plan statement delivery to sales representatives, maintaining high trust and transparency.
Set up and configure the end-to-end data pipelines for the commission tool implementation.
Implement AI-driven anomaly detection models to flag discrepancies between payouts and actual attainments.
Build and maintain the knowledge base required to feed the AI-driven Q&A bot for terms and conditions.
Generate validation checks and bell curve analytics to evaluate plan effectiveness and make recommendations to leadership.
What Success Looks Like:
Commission Tool Implementation Finalization & Utilization: Successfully complete the implementation of and drive 100% utilization of JumpCloud's new commission tool within the first 6 months, transitioning manual tracking to an automated, scalable system.
End-to-End Attainment & Performance Reporting: Establish comprehensive analytics dashboards within 6 months, including productivity reporting, validation check reporting, and individual/team performance tracking, amongst others.
AI-Driven Support System Launch: Deploy an AI-driven bot within 12 months that accurately responds to sales queries regarding terms, conditions, and commission questions, reducing manual inquiry load by at least 50%.
Presidents Club Attainment Sourcing: Fully automate and source Presidents Club attainment eligibility directly from final, validated commission attainment files by month 12.
Strategic Plan Execution: Master and execute the end-to-end design, distribution, calculation, and communication of commission plans, ensuring alignment with JumpCloud's revenue goals within 6 months.
In your first 6–12 months, you'll be measured against these outcomes:
We're looking for:
Incentive plan design and strategic modeling in alignment with revenue engines.
End-to-end commission payout calculations, validation, and exceptions management.
Advanced data analysis, modeling, and reporting (attainment, productivity, and bell curves).
Experience with commission tool utilization as a key part of commissions processing.
Enterprise-grade commission management software (e.g., Everstage, CaptivateIQ, Spiff, Xactly, or similar).
Advanced Excel/Google Sheets or BI tools (e.g., Tableau, Looker).
Strong collaborative communication skills to manage exceptions and plan alignment with sales reps and leadership.
High attention to detail and analytical rigor.
Proactive problem-solving and tech-forward mindset.
Must-have functional skills:
Tools or systems knowledge:
Behavioral or power skills:
Bonus points:
SaaS/Tech sales incentive frameworks and compensation structures.
AI and automation tools application in financial operations (anomaly detection, natural language querying).