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Product Manager

Meru Health

Meru Health

Product
Helsinki, Finland
Posted on Tuesday, April 9, 2024

Would you like to build a digital product already helping TENS OF THOUSANDS of people with mental health challenges – possibly millions within a few years?

Meru Health is setting the new standard in mental healthcare with the most comprehensive online mental health solution for depression, burnout, and anxiety. We are on a mission to help 10 million people recover from mental health ailments by 2027, by utilizing the latest science and technology. If you are looking for a place where your work has a strong impact on people’s lives, we invite you to join us on our mission.

We are looking for a Product Manager to join our Development team in Helsinki, Finland.

TEAM STRUCTURE & WHAT YOU CAN EXPECT:

You will be a part of our Product team consisting of the Chief Product Officer (Albert), who is located in the US and two Product Managers, out of which one is located here in Helsinki (Veronica) and a second one in the US (Sarah). You will also be a part of a larger team consisting of Software Engineers, Designers and Analytics professionals as your colleagues. You will also work closely with other internal stakeholders like Marketing professionals, Care Coordination team and program participants, therapists and coaches, who are located in the US.

You will have the opportunity to work in different stages of the customer lifecycle: Acquisition, Retention, Care Delivery and Upsell. At the moment we see that the acquisition journey could be the area where you begin. Focusing on the things such as onboarding, pricing strategies, and conversion.

As a Product Manager you will act as a translator between the business, the user needs and technical teams. You will be successful in this role if you have constant curiosity towards the users, analytical mindset and great communication skills. You will be working closely with designers, but we expect you to be hands-on in our user research initiatives and, if needed, have the initiative to drive them. Even though we have a team of Analytics professionals, you should be able to perform basic product analytics to get data insights. We use Mixpanel.

This is a challenging role, where you will work cross functionally with many stakeholders across different time zones, as most of your stakeholders operate from different states within the US. You would also need to juggle conflicting expectations while making sure we don’t only meet deadlines, but also achieve our goals. This is also an extremely exciting role, where you will have the chance to drive your own decisions and have a direct impact on how we shape and evolve our product to change the lives of millions of people struggling with mental health challenges. Your team and the whole company will support you and make sure that you will have the best chance to succeed.

WHY YOU’D WANT TO JOIN US:

  1. Mission with strong social impact. You will be making a significant impact on people’s lives. See how you can be helping those struggling with mental health: https://www.meruhealth.com/reviews. Be part of changing the way we treat and care for mental health challenges — not just treating symptoms but addressing root causes and empowering people to heal and thrive.
  2. Supportive and talented colleagues to work with. We are an international team of individuals who care about the wellbeing of each other and the world. We embody diversity, inclusion, integrity, empathy, compassion and high emotional intelligence.
  3. We invest in your development. Your continuous development is important for us and we make sure you have opportunities to improve your skills, e.g. through classes and training of your choice.
  4. We invest in your wellbeing. We practise what we preach. In addition to wellness and lunch benefits, flexible working hours and weekly breakfasts you will have access to Meru’s program.
  5. Growth company. They say that your growth and learning doubles in growth companies. In order to achieve the highest impact we give our employees space for freedom and creativity, as well as ownership and responsibility.
  6. Small everyday things that make the difference. We offer modern working tools, budget for home office equipment, phone bill and internet compensation, extra holiday for your birthday, and other perks to make your everyday life a little better.

YOUR MAIN RESPONSIBILITIES WILL FOCUS ON:

  • Creating, developing and executing product strategy for our mobile app and online learning content
  • Establishing and owning the roadmap of the certain parts of the product. This is a very hands-on role where you will be planning, analyzing, organizing, prioritizing and validating the key product features for development
  • Mapping and prioritizing product requirements in collaboration with different stakeholders, including program participants, therapists, coaches etc.
  • Validating ideas and managing risks, such as value, usability, feasibility, and business risks
  • Working closely with the Marketing team to help them create content that’s engaging and well received by our participants
  • Proactively collaborating with a user researcher and product data analyst to determine biggest challenges and opportunities to focus on
  • Taking part in product discovery, including user research, prototyping, testing, and communicating the findings

WHAT YOU WILL NEED TO BE SUCCESSFUL AS OUR PRODUCT MANAGER:

  • Prior experience in establishing and owning the product roadmap and decision-making around product
  • Understanding how digital products are built (lean principles, measuring success of product features) and designed (methodologies to validate hypotheses for effective decision-making)
  • Experience with different product management methods and tools such as the Build-Measure-Learn cycle
  • Strong prioritization, scoping and risk validation skills and ability to make hard decisions
  • Strong stakeholder management skills
  • Strong communication skills. You need to be able to adjust communication style to different stakeholders from C level to software developers
  • Proactive way of working
  • Flexibility with working hours (evening calls with the US team several times a week)

Not sure if you should apply? Please keep reading...

Research shows that women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

HOW TO APPLY:

Could this position be your next career step? Great, apply by filling the application with a few clicks below!

If you have any questions about the position, process or next steps don’t hesitate to contact Anna from the People team: anna.malytcheva@meruhealth.com or +358 40 183 4114

MORE ABOUT MERU HEALTH:

Meru Health is growing fast to meet the rapidly increasing demand for mental health services. We are on a mission to help 10 million people recover from mental health ailments by 2027. We partner with healthcare organizations, large employers and insurance companies who understand the need to offer comprehensive mental health care to members or employees, and to meet challenges so many people face with trying to access mental health care services.

We are scientists, engineers and experienced entrepreneurs who have come together to make mental healthcare accessible, effective and truly outcome-driven. Our mission is more than business, it’s personal. Our founders have lost friends and family members to depression, and we want to build a highly effective mobile treatment widely accessible to people in need.

At Meru Health, we don’t just accept differences — we celebrate it, we support it, and we thrive on it, as a source of human creativity and richness of life, for the benefit of our employees, our customers, and our community.

Get to know us and our culture:

https://www.meruhealth.com/about-us

Check out the science and research behind what we do:

https://www.meruhealth.com/research/

See e.g. these video testimonials to get an idea of the impact our work is already having on thousands of lives:

https://vimeo.com/495477106

https://www.youtube.com/watch?v=z8PcUkW8x_Y