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Employee Relations Officer

Pioneer Square Labs

Pioneer Square Labs

Cebu City, Cebu, Philippines
Posted on Thursday, March 21, 2024

About Boundless Immigration

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses through their entire immigration journey and their first ten years of life in a new country.

Since 2020, Boundless has become the largest player in the family immigration industry, helping tens of thousands of families every year achieve their dreams and becoming the most prominent brand in an industry that has never had one before.

We're backed by influential early-stage venture investors around the United States, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs’ foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for years of growth.

What You Will Do

An Employee Relations Officer is responsible for providing human resources services to employees, participating in onboarding and dismissal processes, and engagement activities. They also communicate HR policies, collect and analyze employee data, and oversee employee training. Their role is crucial in maintaining a productive work environment and ensuring compliance with regulatory standards.

Key Responsibilities

  • Reports directly to the HR Manager
  • Coordinates with the HR Manager with employee disciplinary actions
  • Serves as the HR Officer for employees working in the night shifts
  • Communicate policies pertaining to Human Resources, compensation, and benefits
  • Conduct exit interviews
  • Collect and analyze employee data
  • Use data to create employee profiles
  • Organize and update employee files
  • Adhere to regulatory standards
  • Participate in employee orientation and oversee onsite training

Who You Are

  • Proven work experience as an Employee Relations Personnel or similar role
  • Demonstrated knowledge of employment law
  • Outstanding interpersonal skills
  • Exceptional written and verbal communication
  • Excellent organizational skills and attention to detail
  • Strong problem-solving ability
  • Relevant training and/or certifications as an Employee Relations Specialist
  • Ability to work on a night shift

Come and help us become the best immigration services provider we can be at Boundless Immigration!

What We Offer

You will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry.

You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work.

Great company perks and benefits await you!

  • Annual salary appraisal and regularization merit: We recognize great team mates and reward them for exemplary performance and dedication at work.
  • Monthly attendance incentives: We believe that consistent presence enables our team mates to learn and become better providers for their customers.
  • 15 PTO credits per year and 3 days off in December: We encourage our team mates to take advantage of their leave credits should they feel sick or wish to take a vacation.
  • Meaningful health insurance package: We give health insurance support for you and your dependent.
  • Statutorily mandated benefits: We ensure each team mate has their statutory contributions and 13th-month pay up-to-date.
  • Free coffee and weekly meals provision
  • Free transportation services: We prioritize your health and safety as you work on-site, so you will be provided pick-up and drop-off transportation access.
  • Collaborative engagement sessions and major company-wide sponsored events: We allocate a budget to cultivate engagement and fun in our work environment.

The list continues….