As an Operations Associate you will work with our team to support the next amazing batch of startups as they grow from early stage to venture-backed companies. You will have the opportunity to support companies throughout our 13-week accelerator programs working alongside the Techstars Anywhere team and many of our program partners. As the Operations Associate you will work directly with the Techstars Anywhere Program team to support the overall execution of the accelerator. From entrepreneurs, to investors, to mentors, this opportunity is a great way to expand your network.

We are a small team, energized by working with companies that are creating meaningful change in the startup ecosystem. We find profound purpose in the work we do, and we are looking for a team member who is a culture contributor, excels in operations (the backbone of our program), and gets things done!

General Job Description

The Operations Associate role is responsible for administrative duties and supports with operational execution throughout the duration of the Techstars Anywhere accelerator program. You will assist with the day-to-day operations of the Techstars program and assist the Techstars Anywhere program team in ensuring that all needs of the program and its cohort are met. There’s no job too big or too small; you’ll work closely in partnership with the whole team to build an incredible experience for founders. Logistics experience as well as familiarity with the early stage venture backed company ecosystem is preferred. A willingness to learn, comfort tackling new problems, and ability to execute is a must. You’ll need to be flexible and willing and able to pitch in with whatever unforeseen needs the program team and founders may have. This is a temporary, 100% remote role with the Techstars Anywhere team through early December 2024.

Duties and responsibilities:

• Overview: Help the Techstars Anywhere program team plan, schedule, manage and provide an incredible accelerator experience for early-stage founders, startup savvy mentors, and active investors
• Event planning, set up and execution for virtual and in-person events including workshops, mentor office hours, and Demo Day
• Follow best practices and execute upon outlined content and curriculum of the program
• Coordinate the scheduling of mentors, partners, and founders
• Social Media and marketing support throughout the program
• Enter and track program and founder data
• Deliver the best possible accelerator experience to founders, mentors, partners, investors and other stakeholders

What you bring to the table:

• Initiative - Proactively create and/or follow through on new ideas and strategies.
• Attention to Detail - Accomplish a task with a thorough and precise focus on every component of the project, no matter how small or time-consuming.
• Technical Skills - Skilled at building efficient operational systems, and always interested in finding innovative hacks to improve processes. Tools our team currently uses include Notion, Airtable, Hubspot, Asana, Zapier, Salesforce, Slack etc. Familiarity with some or all of these tech tools is a plus.
• Written Communication - Excellent written communication skills and ability to write and communicate with various stakeholders
• Interpersonal Skills - A high level of professionalism and emotional maturity (i.e. an ability to connect with others to build positive relationships and be a true team player while maintaining our “Founder First” mentality).
• Time Management - Move seamlessly between any number of prioritized tasks and functions while effectively managing time.
• Forward Thinking - Anticipate the implications and after effects of situations and take appropriate action to be prepared for possible outcomes.

Location and Timing

• This is a temporary remote part time role between 25-35 hours per week
• Mid-August to early December 2024
• US Time Zone required

Qualifications

• 1+ years experience in fast-paced project or program management focused position
• Demonstrated interest in technology, startups, entrepreneurship, venture capital, etc.
• Experience in online and in-person event planning, coordination and logistics
• Strong proficiency in online productivity and data management tools and applications
• Comfortable with a variety of responsibilities, proactive, and able to jump in without being asked and a “no task is too small or too big” attitude
• Ability to effectively multitask, prioritize, organize and collaborate, especially on multiple projects with competing priorities simultaneously
• Ability to manage high stress situations and improvise when problems arise, finding swift and effective solutions
• Strong verbal and written communication skills
• A natural self-starter and problem solver
• Proficiency working with “no code” and automation tools like Airtable, Notion, Zapier, Hubspot and other project management tools a strongly preferred
• Proven ability to work with minimal guidance, manage multiple priorities simultaneously, and take initiative even under unfamiliar or ambiguous circumstances in rapidly changing environments
• Strong emotional intelligence, active listening skills, and high level of empathy
• Bachelor's Degree from an accredited college or university or equivalent education and experience
• Authorized to work in the U.S.

We encourage you to apply even if you do not meet 100% of the qualifications

Compensation:

• $7,500-8,500 total compensation for the program

About Techstars

The Techstars worldwide network helps entrepreneurs succeed. Founded in 2006, Techstars began with three simple ideas—entrepreneurs create a better future for everyone, collaboration drives innovation, and great ideas can come from anywhere. Now we are on a mission to enable every person on the planet to contribute to, and benefit from, the success of entrepreneurs. In addition to operating accelerator programs and venture capital funds, we do this by connecting startups, investors, corporations, and cities to help build thriving startup communities. www.techstars.com

Techstars is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, Veteran status, sexual orientation, gender identity nor any other basis prohibited by law.