Reports to: Chief Operations Officer
Updated: December 6th, 2024

ABOUT US:

As the world’s largest retailer of pre-owned bicycles, we’re passionate about helping cyclists find their next great ride—and making sure high quality bikes keep rolling. We believe that every bike has a next owner, and that we all benefit when we keep more bikes on roads and trails. Some call it “recommerce.” Some call it “the circular economy.” We call it common sense. We created our innovative Certified Pre-Owned bike process, where our expert mechanics meticulously inspect every part on every bike to ensure that high-quality bikes stay in motion longer. We obsessively curate our ever-evolving new and pre-owned inventory, including frames, components and wheels. We track the market and technical trends, and only take the bikes that meet our exacting standards. Our process evolves with the cyclist, from Certified Pre-Owned bikes, to risk-free 30-day returns, to our Guaranteed Buyback program. TPC. We’re changing the way cyclists buy bikes.

WHAT SETS TPC APART:

We are committed to building a great company and we believe this starts with great people and a great company culture. Each individual has a key role to play in TPC’s success, but we all work as one team dedicated to constant improvement and efficiency. We welcome making mistakes and learning from them.

Our structure allows you to take responsibility and shape the company for the better and be recognized for it. From top to bottom, we adhere to core beliefs in transparency and openness. We love to work hard, but always leave time to ride bikes.

POSITION SUMMARY

The position calls for someone who can maintain a clean, safe, and organized work environment. Working individually and as part of a team, extended standing, and some heavy lifting of 50 lbs or more may be expected. Maintaining a positive, helpful attitude is imperative in this position. Flexibility and a willingness to help in any way possible are needed in our small, dynamic team environment.

PRIMARY RESPONSIBILITIES

• Staging and sequencing bikes for the Master Technicians and Service Writng
• Servicing bicycles following prescribed service writing tickets, duties include but not limited to advanced technical skills of component replacement, brake bleeds, and bearing installation.
• Maintaining standards of the processing line including SOPs, quality control, and station standardization
• Daily maintenance and upkeep of standardized work stations including technician’s benches, shared work surfaces and consumables
• Conduct onboarding, training, and continued education for the Master Technicians
• Daily reporting to the departmental production log
• Document and resolve defects that arise within the Technician’s department
• Removes waste from processes and participates in a culture of continuous improvement

ABOUT YOU:

• 3 - 5 years of professional bicycle mechanic experience
• A strong knowledge of bikes frames, wheels and components across different years, makes and models.
• Strong organizational skills with a high attention to detail
• Must be comfortable in a fast paced, changing environment
• A positive and professional attitude and a consistent work ethic, must be self-motivated and work well alone as well as on a team in a shop/warehouse and office atmosphere
• A passion for success, a positive and friendly attitude, and a consistent work ethic are all a must
• Enthusiastic about the outdoor/cycling industry, the people it attracts, and all the gear!

• Must be physically capable of bending, squatting, repetitive hand and wrist movements, including twisting and lifting 50 lbs. Also must have stamina to stand 8 hrs./day

THE PERKS OF WORKING AT TPC:

• Salary Range: $23 - 27/hr. depending on experience

• 3 weeks paid vacation, 6 paid holidays, 3 floating holidays, and a paid day off on your birthday

• Company-paid disability and life insurance
• A fun, relaxed, and flexible work environment
• All-hands company meeting keeps you engaged and connected to the business and your team members
• A culture of transparency with regular updates on company performance
• Group rides and amazing industry discounts

The Pro’s Closet is an Equal Employment Opportunity (EEO) employer and is committed to creating and celebrating a diverse work environment. We hire solely on the basis of qualifications, merit, and business need, without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.