Title: Level 1 Technician - Seasonal

Reports to: Chief Operating Officer

Updated: January 2026

ABOUT US

As the world’s largest retailer of pre-owned bicycles, we’re passionate about helping cyclists find their next great ride—and making sure high-quality bikes keep rolling. We believe that every bike has a next owner, and that we all benefit when we keep more bikes on roads and trails. Some call it “re-commerce.” Some call it “the circular economy.” We call it common sense. We created our innovative Certified Pre-Owned bike process, in which our expert mechanics meticulously inspect every part of every bike to ensure high-quality bikes stay in motion longer. We obsessively curate our ever-evolving new and pre-owned inventory, including frames, components, and wheels. We track the market and technical trends, and only take the bikes that meet our exacting standards.

WHAT SETS TPC APART

We are committed to building a great company, and we believe this starts with great people and a great company culture. Each individual plays a key role in TPC’s success, but we work as one team dedicated to continuous improvement and efficiency. We welcome making mistakes and learning from them.

Our structure allows you to take responsibility, shape the company for the better, and be recognized for it. From top to bottom, we adhere to core beliefs in transparency and openness. We love working hard, but always make time to ride bikes.

ABOUT THE JOB

As a Level 1 Technician, you will join TPC’s technical expertise team in an entry-level capacity. You will be responsible for putaway, picking, and packaging bikes, components, and accessories for shipment, with an opportunity to float to receiving. You will also work at the front of our process, carefully assembling and washing our inbound supply of bikes. You will help play a key role in connecting our inventory with our customers. To be successful in this role, you must remain flexible and be willing to contribute to our dynamic team environment in any way possible.

This is a seasonal position, with two shift schedule options:

1. Monday-Friday, 7:00 am-3:30 pm

2. Tuesday-Friday, 7:00 am-5:30 pm

Employee preferences will be taken into consideration when determining the schedule, but business needs may dictate which shift is worked. Employees will not be required to flex between different shifts.

The seasonal role is expected to end in mid-October, but may be extended based on business needs.

WHAT YOU’LL DO

• Verifying order details, applying protective packaging, and identifying the best box/bag/package for a variety of orders. Accuracy, efficiency, and presentation are the cornerstones of the packing process

• Processing orders and printing shipping labels using shipping software to identify the correct shipping service for each order

• Picking orders and ensuring all customers items are packaged correctly

• Carefully packaging bikes, frames, and wheels in preparation for shipment

• Inspecting and assembling incoming bikes

• Cleaning of bikes, frames and wheels

• Removal and reinstallation of bike components

• Maintaining a clean, organized, and safe work environment with the guidance of the Manager. This includes stocking boxes and shipping supplies, cleaning and organizing shipping and bicycle tools and cleaning/sweeping the work area

• Demonstrating proficiency with our computer systems and software

ABOUT YOU

• Prior warehouse or pick/pack/shipping experience preferred

• Prior bike assembly experience preferred

• You have excellent written and verbal communication skills and strong interpersonal skills

• Possesses strong organizational skills with a high attention to detail

• You maintain a positive and professional attitude and a consistent work ethic, must be self-motivated and work well alone as well as on a team in a shop/warehouse and office atmosphere

• Must be comfortable in a fast-paced, ever-changing work environment

• Must be physically capable of bending, squatting, repetitive hand and wrist movements, including twisting and lifting 50 lbs. Also must have stamina to stand 8 hrs./day.

• Enthusiastic about the outdoor/cycling industry, the people it attracts, and all the gear!

THE PERKS OF WORKING AT TPC

• Salary Range: $20 -$22/hr, depending on experience

• 6 paid sick days

• 401k with 4% match after 90 days of service

• A fun, relaxed, and flexible work environment

• Weekly all-hands company meeting keeps you engaged and connected to the business and your team members

• A culture of transparency with regular updates on company performance

• Amazing industry discounts

To apply, send your resume and cover letter to customerservice@theproscloset.com

The Pro’s Closet is an Equal Employment Opportunity (EEO) employer and is committed to creating and celebrating a diverse work environment. We hire solely on the basis of qualifications, merit, and business need, without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.